Refund & Cancellation Policy

At Riomar Beach Resort, we strive to provide a fair and transparent cancellation process for our guests.

1. Guest-Initiated Cancellation

• Cancellations made 30 Days before check-in → 80% Refund
• Cancellations made 7 Days before check-in → 50% Refund
• Cancellations made within 48 hours of the check-in date may be non-refundable or may incur a cancellation fee depending on the room type and season.

No-Show Policy

If the guest fails to arrive, the booking is treated as No-Show and no refund will be issued.

Early Check-Out

Early departures may be subject to charges for the remaining nights.

2. Refund Timeline

If eligible for a refund:

• Refunds processed within 5–7 business days
• Refund sent to original mode of payment
• Manual refunds may require bank details

3. Booking Modifications

Requests to modify booking dates or room types are subject to availability and may result in tariff changes.

4. Hotel-Initiated Cancellation

We may cancel reservations due to:

• Technical issues
• Maintenance or operational requirements
• Emergencies or unforeseen circumstances

Guests will receive either a full refund or option to rebook another date (subject to availability).

5. Contact for Refunds

For cancellation requests or refund assistance, contact:

Email: riomarbr@hotmail.com
Phone: 907501193